Those of you hoping to hang up an Amazon Echo Wall Clock will have to wait a bit longer. The Alexa-powered device sold out after its December launch, and now Amazon has halted sales to work out some issues.
Amazon says it’s trying to fix the problem.
‘We’re aware that a small number of customers have had issues with connectivity,’ an Amazon spokesperson said in an emailed statement. ‘We’re working hard to address this and plan to make Echo Wall Clock available again in the coming weeks.’
The Wall Street Journal earlier reported the withdrawal of the device.
Like some customers, CNET reviewer Rich Brown had trouble after pairing the device with an Alexa speaker. The Echo Wall Clock kept time but wouldn’t show any timers from Alexa. After some troubleshooting and a fresh set of batteries, the device worked as it was supposed to. But as Brown said last week in CNET’s review, ‘No one wants to troubleshoot a clock.’
At the time, Amazon told Brown it was ‘working to improve the connectivity for customers.’ A spokesperson also told Brown that the sold-out device would be ‘available again in the coming weeks.’